FAQ

Questions, answered

What merchants ask before and after switching Segue on.

What does it cost?

One plan, Full access: $10 a month or $100 a year, with a 7-day free trial, billed by Shopify. Every transition, every preloader, every option and every update is in it. Cancel from your Shopify admin at any time.

Does it slow my shop down?

No measurable cost: Lighthouse on Dawn and Horizon shows no drop with Segue on. The embed sends only the chosen style’s code, the click script is under 9 KB, the next page is prefetched as the pointer reaches a link, and it loads while the cover is shut.

Which themes does it work on?

Any Online Store 2.0 theme that supports app embeds, which is every theme in the Theme Store. Tested on Dawn, Horizon (with its own transitions on: Segue takes over the navigation) and Pitch.

Which browsers play it?

Safari, Chrome and Edge, on desktop and on phones. Firefox loads pages plainly. Visitors who ask their device for reduced motion get no motion at all.

Where do the colours and the logo come from?

From your theme: its buttons, links and colour variables, and the brand logo in your theme settings. Or set three colours of your own and upload a logo in the embed.

Can product pages get a different style?

Yes. Under More options: one style for links to the home page, one for products, one for collections and one for everything else, each with its own options.

When does the preloader play?

When a visit starts: opening the store from another site or a typed address, pressing Preview in the theme editor, or reloading a page. Clicking between the shop’s pages does not replay it. In the theme editor it repeats, so changes show at once.

Can I make it faster or slower?

Both embeds have a Speed slider, from 50 to 150 percent. Every move keeps its shape; only its clock changes.

What happens if I uninstall?

Shopify removes both embeds with the app. Nothing in the theme’s code was ever edited, so nothing is left behind.

Can I have a move of my own?

Yes. The studio builds bespoke transitions and preloaders from a reference, with your logo as the door. Write to ocoo.studio@gmail.com.

Something else? Write to ocoo.studio@gmail.com with your shop’s address.